Find answers about our audit process, payments, account records, and more.
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Questions about the Conductor platform, risk monitoring, and your account.
Yes. The free Conductor account gives you full access to your Business Risk Index score, including breakdowns across Cyber, Compliance, and Resilience categories. You'll also receive Critical Business Alerts on a 90-day refresh cycle. No credit card required, no trial period — the free tier is yours to keep.
Conductor draws from more than 1,200 validated data sources including regulatory filings, court records, financial databases, cybersecurity feeds, and news signals. All data is validated against apexanalytix's SmartVM database of 290M+ company records.
Free accounts receive a full profile refresh every 90 days with Critical Business Alerts in between. Conductor+ accounts are monitored continuously, with score updates triggered by new signals rather than a fixed schedule.
Yes. Your Business Risk Index breaks down into Cyber, Compliance, and Resilience sub-scores, each with specific contributing factors. Conductor+ includes detailed remediation guidance explaining exactly what to address and how.
Your full profile is visible only to you. Enterprise customers who have enabled supplier monitoring through Conductor may be able to see a summary view of your public risk indicators, similar to how a credit report works.
The Trading Partners add-on lets Conductor+ subscribers monitor up to 5 other companies — suppliers, customers, or competitors — using the same scoring methodology applied to your own profile. Each pack is $500/year and includes continuous updates and alert notifications.
Questions about the accounts payable audit process, statements, payments, and account records.
Please be aware of fraudsters.
We never send invoices for payment to suppliers and we do not collect payments from suppliers. If a refund is required as part of our recovery efforts, you will pay the specific client directly. Additionally, we never use QR codes or attach invoices for payment.
apexanalytix is conducting an accounts payable audit on behalf of the company listed on your letter. We are requesting a current accounts receivable aging, showing all open activity including invoices, payments, payment shortages, payment overages, credits, rebates, and erroneous payments.
The company requests information from all entities receiving payments, including detailed service lists, charges, and payment records. If traditional invoices are not available, please provide whatever payment records you do have on file.
Occasionally some records are incomplete, and in order to ensure accuracy we request information and documents directly from the supplier rather than relying solely on our client's records.
Please provide outstanding activity from the predecessor company. If you continue doing business with our client under the new company name, please also include current aging reports for the new entity.
Please provide us with the last date that you had any activity with our client. That is all we need to close out your file.
Please provide us with the last date that you had any activity with our client so we can update our records accordingly.
We are not able to process payments directly. For payment status updates, please contact your corporate liaison or call the number provided on your request letter.
Yes. Please include this request with your response to the letter and an apexanalytix audit team member will assist by providing the appropriate AP contact information.
Please contact your audit representative, who may be able to provide account numbers, invoice numbers, or payment details to help locate the account in your system.
If subsidiaries are not listed on your request letter, please contact your audit representative and they will provide the relevant subsidiary information.
Our client's records may contain duplicate supplier listings, which can trigger multiple requests. Please alert your representative so they can update the records and stop further outreach.
We are committed to protecting our client's data and have set a high security threshold for email attachments. Please resend your files without compression, passwords, or restricted formats such as zip files.
apexanalytix will never send invoices for payment, collect payments from suppliers, use QR codes, or attach payment invoices to suppliers. If you receive any communication that does these things, please disregard it and contact us to verify the request.
Reach out to our team and we'll get back to you within one business day.
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